Proof,
not promises.

Every case study here started with a real problem and ended with a measurable result. We have changed the names of clients who prefer discretion, but the outcomes are real.

QA & TestingMOST

Empowering MOST's Financial Solutions: Scalability & Reliability

Challenge

MOST needed a scalable securities application that performed reliably across desktop and mobile — with rigorous quality assurance before market-facing release.

Solution

Clay TechSystems delivered end-to-end testing services spanning API testing, Charles Proxy analysis, Jira defect tracking, and HP TestRail coverage for consistent release quality.

  • QA Testing
  • Mobile Testing
  • API Testing
  • Capital Markets

Outcomes

  • Enhanced user experience across diverse devices
  • Improved scalability and reliability for securities market demands
  • Streamlined bug identification and resolution
  • Elevated competitive market position for MOST
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QA & TestingProprep

Catalyzing Proprep's Success in Online STEM Education

Challenge

As an emerging STEM platform, Proprep needed to stand out with reliable quality across integrations, regressions, and performance under real learner load.

Solution

Clay TechSystems provided integration testing, regression testing, BlazeMeter performance testing, and Monday.com-driven QA coordination across release cycles.

  • QA Testing
  • Performance Testing
  • EdTech
  • Mobile Testing

Outcomes

  • 5

    Tier-1 universities contracted (Oxford, Stanford, Harvard, NYU, Cambridge)

  • 2

    Countries: UK and US

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QA & TestingiCix

Revolutionizing Secure Industrial Document Management for iCix

Challenge

The core difficulty centered on securely managing and sharing industrial documents, ensuring access was granted solely to authenticated individuals and entities.

Solution

Clay TechSystems delivered testing across Development, Testing, Staging, and Production environments for a Salesforce CRM desktop application. Testing covered manual, API (REST), and automated approaches executed through Selenium WebDriver.

  • QA Testing
  • Salesforce CRM
  • Test Automation
  • Security Testing

Outcomes

  • Elevated security restricting document access to authorized users only
  • Seamless integration without disrupting live customer operations
  • Efficient handling of multiple Sprint releases
  • Automation scripts kept synchronized with application updates
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QA & TestingCityFalcon

Revolutionizing Financial News for CityFalcon

Challenge

CityFalcon aimed to build a platform delivering real-time updates across broad topics while upholding peak performance and unwavering reliability.

Solution

Clay TechSystems provided manual testing, responsive testing across screen sizes from mobile to WUXGA and WQHD displays, and API testing via Swagger.

  • QA Testing
  • API Testing
  • Responsive Testing
  • FinTech

Outcomes

  • Elevated user experience through responsive testing across all device types
  • Data reliability ensured via Swagger-driven API testing
  • Successful testing of CityFalcon's custom client portal, eToro
  • Timely delivery of each Sprint release
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Enterprise MobilityLeading American Real Estate Company

Revolutionizing Real Estate with Custom CRM & Mobility Solutions

Challenge

Three core problems: fragmented data dispersed across multiple systems, ineffective agent communication and collaboration, and lack of mobile access that severely limited field operations.

Solution

A tailored CRM and enterprise mobility platform featuring a unified 360-degree client and property view, a dedicated mobile app for agents, real-time collaboration tools, and deep customization for unique workflows.

  • CRM
  • Enterprise Mobility
  • Real Estate
  • Mobile App

Outcomes

  • 30%

    Operational efficiency improvement

  • 25%

    Customer satisfaction increase

  • 40%

    Productivity increase via mobile

  • 20%

    Revenue boost

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Banking & FinanceFintech Startup

Revolutionizing Payment Processing

Challenge

The startup needed a mobile payment platform handling high transaction volumes, a growing user base, data security and privacy, and regulatory compliance simultaneously.

Solution

Clay TechSystems built a payment processing system featuring advanced encryption and authentication, real-time analytics for fraud detection, scalability architecture, regulatory compliance frameworks, and an enhanced user experience.

  • Fintech
  • Payment Processing
  • Security
  • Scalability

Outcomes

  • Accelerated time-to-market via agile development
  • Seamless scaling as transaction volumes grew
  • Regulatory confidence among customers and financial institutions
  • Improved customer retention through intuitive UX
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HealthcareChain of Hospitals

Transforming Healthcare Operations

Challenge

The hospitals lacked integration across departments, causing administrative bottlenecks, delays in patient care, and inefficient resource allocation. A unified platform for records and billing was absent.

Solution

Clay TechSystems delivered a comprehensive Enterprise Resource Planning system designed specifically for the healthcare industry, integrating EHR, billing, and resource management into one platform with centralized patient records, a patient billing module, and a resource management module.

  • Healthcare ERP
  • EHR Integration
  • Patient Billing
  • Resource Management

Outcomes

  • 50%

    Reduction in administrative delays

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Enterprise MobilityJLL (Jones Lang LaSalle)

Enterprise Mobility in the Facility Management Industry

Challenge

A global facility management company struggled to monitor managed sites effectively, standardize daily management reporting (DMR), and communicate efficiently with property owners and tenants.

Solution

Clay TechSystems built a web and mobile reporting and monitoring platform supporting multiple buildings, targeting three user groups: occupants (feedback, bookings, payments, e-polling), facility teams (DMR, compliance, key management, attendance), and client dashboards with charts and analytics.

  • Enterprise Mobility
  • Facility Management
  • Mobile Apps
  • Multi-building Platform

Outcomes

  • Standardized daily management reporting process across all sites
  • Improved owner-tenant communication channels
  • Streamlined occupant request workflows
  • Scalable multi-building architecture delivered
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E-CommerceShahnaz Hussain

Shahnaz Hussain Goes Live with Magento Commerce Cloud

Challenge

The brand faced navigation difficulties, slow content loading, and limited options for setting up campaigns. They needed a platform supporting aggressive revenue goals for domestic and international markets.

Solution

Clay TechSystems deployed Magento Commerce Cloud, optimizing code to reduce page load times, improve site performance, and create a seamless customer experience from browsing to checkout.

  • Magento Commerce Cloud
  • E-Commerce
  • Beauty
  • Performance Optimisation

Outcomes

  • Quick time to market without compromising on features
  • Improved site performance and faster page load times
  • Streamlined site structure and navigation
  • Elevated web experience with seamless checkout process
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Enterprise MobilityIndian MLM Company

Empowering Consultants through Mobility

Challenge

The existing processes lacked automation, leading to inefficiencies in training, tracking sales, and managing consultants' performance. Consultants had limited access to real-time data.

Solution

A mobile platform with self-training modules, product catalog, performance tracking, payouts and downline information, analytics dashboard, individual roadmap, and e-commerce features. Delivered via Managed Service Operations and staff augmentation.

  • MLM
  • Enterprise Mobility
  • Mobile App
  • Performance Tracking

Outcomes

  • Empowered consultants with real-time data access anywhere
  • Enhanced productivity across the entire consultant network
  • Improved inter-team communication and coordination
  • Better team collaboration enabled at all levels
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Process & BPMBeetel

Improving Workflow Approval with Clay TechSystems for Beetel

Challenge

Beetel struggled with email-based inter and intradepartmental communication, lacking tools to track approval tickets, assignees, SLAs, and completion status.

Solution

Clay TechSystems delivered a custom WFM solution with master creation of approval types, user management, hierarchy configuration, and automated mailers for end-to-end approval tracking.

  • Workflow Management
  • BPM
  • SLA Management
  • Automation

Outcomes

  • Maximum utilization of resources across departments
  • Full adherence to defined SLAs achieved
  • Comprehensive performance tracking implemented
  • Advanced analytics on approval workflows
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E-GovernanceGMDA (Gurugram Metropolitan Development Authority)

Developing the Entire Water Billing System for GMDA

Challenge

Lack of mobility led to delays in field data collection and billing, plus limited data analysis capabilities across the utility's operations.

Solution

Clay TechSystems delivered a comprehensive system with mobile apps for real-time field data, BI tools for trend analysis, and a citizen self-service portal.

  • E-Governance
  • Water Billing
  • Enterprise Mobility
  • Business Intelligence

Outcomes

  • Reduced manual errors and significantly improved field data collection efficiency
  • Ability to identify trends, patterns, and anomalies in water consumption
  • Increased customer satisfaction and reduced complaints
  • Identification of leakages contributing to reduced water wastage
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HealthcareHemmafit

End to End Platform Solution for Hemmafit

Challenge

Operational disruptions due to COVID-19 created the need for a virtual training alternative to maintain client engagement.

Solution

Clay TechSystems delivered an end-to-end virtual training platform featuring live streaming, an on-demand video library, interactive tools (chat/video), and performance tracking.

  • Health & Fitness
  • Virtual Training
  • Live Streaming
  • COVID-19 Response

Outcomes

  • Uninterrupted fitness session delivery despite lockdown restrictions
  • Replicated in-person training experience through interactive features
  • Greater scheduling flexibility for clients
  • Personalized training enabled via data-driven trainer insights
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Data & AnalyticsMahindra

Deploying many Qlik Dashboards for Mahindra

Challenge

Decision-makers lacked access to real-time, accurate, and visually appealing data analysis from disparate systems and data silos, hampering their ability to make informed decisions promptly.

Solution

Clay TechSystems deployed Qlik dashboards enabling Mahindra to gather, analyze, and visualize data from multiple sources in real-time. Key features: data integration across systems, interactive visualizations including charts, graphs and maps, real-time analytics, and self-service analytics for non-technical users.

  • Qlik Sense
  • Data Analytics
  • Automobile
  • Business Intelligence

Outcomes

  • Enhanced data-driven decision-making across all business units
  • Improved operational efficiency through consolidated data views
  • Better cross-functional collaboration via shareable dashboards
  • Scalable architecture adaptable to future data needs
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Data & AnalyticsEIH (East India Hotels)

Empowering Customer Management with Qlik Sense for EIH

Challenge

EIH struggled to efficiently analyze financial data across hotels and departments. Customer Management teams had difficulty gathering relevant financial information before meetings with department heads, hindering decision-making and collaboration.

Solution

Clay TechSystems deployed Qlik Sense, integrating diverse data sources — financial systems, sales, and operational data — to give Customer Management teams real-time financial visibility ahead of departmental meetings, with dynamic visualizations and collaborative reporting.

  • Qlik Sense
  • Hospitality
  • Financial Analytics
  • Data Integration

Outcomes

  • Faster, data-driven decisions before departmental meetings
  • Improved team-to-department-head collaboration
  • Greater financial transparency across hotels and departments
  • Reduced time spent gathering and interpreting financial data
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Data & AnalyticsBurger King

Empowering Territory Managers with Qlik Sense for Burger King

Challenge

Territory Managers struggled to access comprehensive, timely financial data, hampering informed decision-making and guidance to store operators. They needed streamlined data analysis with real-time insights for store performance management.

Solution

Clay TechSystems deployed Qlik Sense, integrating data from sales, inventory, and operational systems. The implementation included interactive dashboards, real-time analytics, and cross-location performance comparison tools for Territory Managers.

  • Qlik Sense
  • QSR
  • Territory Management
  • P&L Analytics

Outcomes

  • Faster pre-visit preparation through real-time P&L comprehension
  • Shift to data-driven strategic planning and resource allocation
  • Improved store profitability via targeted operational interventions
  • Enhanced collaboration through dissemination of successful strategies
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Banking & FinanceJana Bank

Process Digitization for Jana Bank

Challenge

Manual and paper-based processes led to inefficiencies, potential security risks, and difficulties meeting regulatory compliance requirements. Traditional processes hindered transparency, posed operational challenges, and limited the bank's ability to adapt to changing industry standards.

Solution

Clay TechSystems streamlined and automated manual processes, leveraging digital technologies to ensure compliance. Features included workflow automation, digital document management, compliance and audit tracking, and data analytics and reporting.

  • Banking
  • Process Digitization
  • Regulatory Compliance
  • Workflow Automation

Outcomes

  • Enhanced transparency across all banking processes
  • Improved security through digital document management
  • Full regulatory compliance achieved
  • Significant operational efficiency gains across the organisation
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TelecomVI (Vodafone Idea)

Digitizing Customer Delivery Function for VI

Challenge

Manual and paper-based processes caused extended turnaround times. Absence of a centralized system limited governance and real-time tracking of customer service processes.

Solution

Clay TechSystems implemented automation covering request management, issue resolution, and service provisioning, alongside a centralized ticketing system and self-service portals to automate and streamline customer service processes for faster TAT and improved governance.

  • Telecom
  • Process Digitization
  • Customer Service
  • Automation

Outcomes

  • Reduced process turnaround time for issue resolution and service provisioning
  • Improved governance through real-time tracking
  • Enhanced customer experience via self-service portals
  • Greater operational efficiency through eliminated manual interventions
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Enterprise MobilityBeetel

Enterprise Solution with Mobility and BI Integration for Beetel

Challenge

Beetel faced lack of real-time data visibility, limited mobility options for employees, and fragmented business processes that hindered informed decisions and adaptation to changing market dynamics.

Solution

Clay TechSystems delivered a three-pronged solution: (1) Mobile application giving any-time, anywhere access to essential business data; (2) BI integration connecting Beetel's disparate data sources for real-time reports and dashboards; (3) Automation covering order management, invoicing, and inventory management.

  • Enterprise Mobility
  • Business Intelligence
  • Telecom
  • Process Automation

Outcomes

  • Data-driven decisions made promptly, leading to improved business outcomes
  • Increased productivity and responsiveness across teams
  • Significant cost savings through reduced manual errors
  • Competitive edge gained in the telecommunications market
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E-GovernanceRTA, Dubai

Workflow Approval Process

Challenge

RTA had an offline approval process and needed a way to manage approvals within a system, ensuring only approved content reached end-users.

Solution

Clay TechSystems delivered a workflow where only approved content would be published, alongside a separate change request process handled within the system for full auditability.

  • Government
  • Workflow Management
  • Content Approval
  • Dubai

Outcomes

  • Approval workflow streamlined and efficient, reducing time to approve content
  • Change request process clearly defined and easy to use
  • End-users only have access to approved, verified content
  • Improved accuracy and credibility of information displayed to the public
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Process & BPMIndusInd Bank, India

Migration of ARIS Connect SR10.0.18

Challenge

IndusInd Bank used ARIS 10 SR 13, which failed to meet their needs. Staff struggled to understand process interconnections and locate bottlenecks, hindering data-driven decisions due to insufficient process visibility.

Solution

Clay TechSystems upgraded the bank to ARIS Connect SR10.0.18, delivering advanced analytics and dashboards for comprehensive process views, plus web-based process design and corporate branding customization.

  • ARIS Connect
  • Process Management
  • Banking
  • System Migration

Outcomes

  • Reduced infrastructure costs at both operational and functional levels
  • Improved process insight and bottleneck identification
  • Web portal replaced desktop application enabling easier access and collaboration
  • Tool customized to align with corporate branding for consistent user experience
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Process & BPMSaudi Aramco

Installation and Migration of ARIS & ARIS PPM on Linux

Challenge

Saudi Aramco faced difficulties with installation and data migration of ARIS and ARIS PPM systems onto upgraded hardware, requiring a capable partner to manage the complexity.

Solution

Clay TechSystems handled ARIS and ARIS PPM installation on Linux and executed a planned data migration to the new hardware infrastructure, ensuring continuity of operations throughout.

  • ARIS
  • ARIS PPM
  • Linux Migration
  • Energy Sector

Outcomes

  • Improved user performance and operational functionality
  • Access to latest software features and improvements
  • Enhanced process communication across teams and departments
  • Smooth migration with minimal operational disruption
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Process & BPMDAMAC Properties

Re-Structuring and Enhancement of Processes

Challenge

DAMAC struggled with existing processes and sought improvement from 'as-is' to 'to-be' to better align with business objectives and reduce operational risk.

Solution

Clay TechSystems delivered process modeling with logical enhancement, standard conventions, and additional documentation of key performance indicators, functional acceptance criteria, and mapping of risk and control.

  • Process Modelling
  • BPM
  • Real Estate
  • Risk & Control Mapping

Outcomes

  • Alignment of processes with business objectives through risk and control mapping
  • Improved operational efficiencies by eliminating unnecessary steps
  • Reduced costs and boosted productivity
  • Enhanced process communication via detailed documentation improving cross-team collaboration
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Process & BPMDAMAC Properties

Clay TechSystems Transforms Processes for DAMAC Properties

Challenge

DAMAC needed to move from 'as-is' to 'to-be' processes, facing difficulties around workflow optimization, operational streamlining, and cross-departmental communication, including identifying bottlenecks, redundancies, and inefficiencies.

Solution

Clay TechSystems delivered process modeling with logical enhancements, standard conventions, additional documentation, KPIs, functional analysis documents (FADs), and risk and control mapping.

  • Process Transformation
  • BPM
  • KPI Mapping
  • Real Estate

Outcomes

  • Processes realigned with business objectives incorporating risk and control frameworks
  • Streamlined workflows reduced costs, boosted productivity, and improved performance
  • Standardized documentation improved coordination and information flow across teams
  • Better coordination, clearer instructions, and seamless flow of information across departments
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Process & BPMAldar Properties

ARIS Connect Migration for Aldar Properties

Challenge

Migration of ARIS Connect from on-premises to ARIS SaaS, plus SAML configuration. Key complexities: planned tenant backup, data restoration on ARIS SaaS, and implementation of B2B SAML configuration in ARIS.

Solution

Clay TechSystems executed two primary workstreams: (1) Tenant backup and restoration — preserving data and configurations, then migrating to SaaS; (2) B2B SAML configuration enabling multi-domain user access to ARIS cloud.

  • ARIS Connect
  • SaaS Migration
  • SAML Configuration
  • UAE Real Estate

Outcomes

  • Multiple domain users gained connectivity to ARIS cloud
  • Seamless collaboration between different stakeholders enabled
  • Data integrity fully preserved during migration
  • Smooth transition to ARIS SaaS environment with minimal disruption
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